Business Operations Manager

There are 2.7B deskless workers globally, and one-third work in agriculture.. Software tools built for white-collar workers just don’t work for agricultural workers who are often lower literacy, migrant, unbanked, and not accustomed to using email and apps. That’s where we come in. 

Ganaz is the workforce management platform for the $1+ trillion North American agriculture and food manufacturing industry. We help create safer, fairer and more profitable workplaces while providing the financial services needed to help workers forge a path out of poverty.  Our software currently helps employers onboard, train, communicate with, and retain their multilingual, deskless workforce. We will soon be launching paycards with integrated remittances, saving money for both workers and employers in this large and underserved market. We’re working with some of the largest and best brands in the industry, and our product offering and customer base is growing fast.

The Role

We are looking for a Business Operations Manager to help scale our fast-growing company. This person will drive cross-functional coordination for company-level planning and initiatives and be responsible for people operations administration as well as planning and logistics around things like company retreats and office facilities. You'll lead large initiatives and also help with small tasks to keep the organization running smoothly.

What you’ll do

Within 1 month you will…

  • Meet our team and establish personal and professional relationships that will help you thrive at Ganaz and in your role

  • Develop an understanding of our products, customers, and product roadmap and vision

  • Takeover our onboarding and offboarding processes and begin to make improvements based on feedback and your own experience and intuition

  • Takeover our weekly company meeting - driving agenda and ensuring readiness

  • Manage the source of truth for our company KPIs, and make a system for updating them regularly

Within 3 months you will…

  • Drive our quarterly planning process by setting up templates, keeping everyone on a schedule, and identifying areas where further negotiation or communication is needed.

  • Begin supporting targeted projects with other teams

  • Plan an all-company retreat, including managing logistics and coordinating the agenda

  • Support board meeting preparations

Within 6 months you will...

  • Identify and proactively resolve inefficiencies and gaps in our company processes and systems

  • Research and implement best practices for creating a Remote First, multi-geography workplace that enables collaboration and supports our values

  • Maintain our SAAS portfolio, partnering with teams to research and implement tools that improve productivity or information sharing

  • Set up an office in Seattle for our local team, including researching and implementing AV hardware that fosters collaboration and communication with our remote team

What you’ll bring:

To the job

  • Excellent project management, administrative, and organizational skills

  • An affinity for process - you know how to build good ones, improve bad ones, and remove unnecessary ones

  • Professional communication skills, can comfortably represent our company to external candidates, board members, and partners.

  • Experience working with a variety of SAAS tools and systems, and can learn new ones very quickly and independently

  • Gentle persistence and comfort nagging/reminding folks in order to get things done. You think the ball is always in your court

  • Ability to multi-task and make progress on several things in one day. You love having multiple balls in the air at once

  • Trustworthiness - you maintain confidentiality on sensitive company and personnel matters

To our mission and our company:

  • Excitement at the prospect of serving an often overlooked workforce, creating products that have a positive impact on people’s lives.

  • A strong sense of ownership that extends beyond individual tasks and drives you to learn, experiment, and seek solutions to problems. You are more comfortable with “what needs to be true” than “that can’t be done.”

  • A belief that all people deserve to be treated with empathy and respect

  • A track record of excellence, of encouraging yourself and others to always do better.

Requirements:

  • Preference for bi-lingual Spanish and English speakers

What else you’ll need to know:

Ganaz is a remote-first company with a hub in Seattle.

Ganaz is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

At Ganaz, diversity is more than a nice-to-have; it’s a critical ingredient for our success. We welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

To Apply: 

Please send a cover letter and resume to emma@ganaz.com

Ganaz is a public benefit corporation, building technology to foster well-being and prosperity for industry, workers, and their communities.